Shipping Policy
Delivery Areas
We deliver Australia-wide from our store in Canning Vale, Perth WA. Shipping rates vary by zone:
| Zone | Standard (up to 5kg) | Free Threshold |
|---|---|---|
| Perth Metro | $9.95 | Orders over $99 |
| WA Regional | $14.95 | Orders over $149 |
| Interstate | $14.95 | Orders over $199 |
| Remote Areas | From $29.95 | -- |
Heavier orders may incur additional charges. Exact shipping is calculated at checkout based on weight and destination.
Delivery Timeframes
- Perth Metro Standard: 3-5 business days
- Perth Metro Express: 1-2 business days
- WA Regional: 5-10 business days
- Interstate: 5-10 business days
- Remote Areas: 7-14 business days
These are estimates only. Delivery times may vary during peak periods (Halloween, Christmas, Easter) and public holidays.
Store Pickup
Free store pickup is available from our Canning Vale location. Orders are typically ready within 2 business hours during store hours (Mon-Sat 9am-5pm).
Address: 7/259-261 Bannister Road, Canning Vale WA 6155
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. You can track your delivery using the carrier's tracking link.
Missing or Damaged Deliveries
If your order arrives damaged or is missing items, please contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost.
Contact: hello@partysource.com.au or (08) 6180 3895